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Shipping & Returns

Shipping Estimates:

All merchandise is shipped F.O.B. Charlotte, North Carolina via U.P.S.

We make every effort to provide you with fast and accurate shipping information.

The shipping estimate contained with your order is a general estimate and your actual shipping costs may vary.

This estimate is listed to give a general idea of the shipping costs you will incur and is usually within a few cents of the estimate shown. When shipping to a residential address be aware that UPS may charge additional fees.

On-line shipping estimates are derived directly (over the Internet) from the respective carrier.


SHIPPING DISCREPANCIES:

If shipment is received damaged, we must file a claim with the carrier and you must notify us upon receipt of the damaged package(s). Generally if the package is damaged you should refuse delivery and document the damage with the carrier representative+.

+ NEVER discard ANY shipping carton(s), packing materials, receipts or documents that are relevant to the original shipment.


[ Package Tracking ] [ Delivery Times ]

RETURN POLICY:

  • ALL merchandise is new and includes all applicable manufactures warranties!
    • If you have any problems with our merchandise due to defect we will be happy to replace it.
    • Returned merchandise is subject to inspection for abuse and/or improper installation.
    • Please contact us if you have questions concerning any of our products.

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